Frequently Asked Questions
Where is your store located?
Arpin Philately has no physical store, it is an e-commerce online store open to the world. The headquarters office is located in Farnham, Québec, Canada. Please read the About section to learn more about our company. Our coordinates are available in the Customer Service section.
Will you ship to my country?
We ship worldwide to almost every country. Free shipping is available to Canada and the United States on most orders over $89. To know more about our delivery methods, read our Customer Service section.
What philatelic services do you provide?
Arpin Philately offers a great deal of philatelic services: stamps on approval, online secure store, stamp albums, stamp collecting supplies, purchase of stamp collections, and much more.
How can I receive my free stamps gift?
If you join Arpin Philately and try our service of stamps on approval, we will send you a free stamps gift. There is no obligation to buy! You may cancel service anytime, and your free gift will remain yours, no matter what! Redeem your free stamps!
"Stamps on approval", what does that mean?
Stamps on approval are sent to collectors for a 20-day examination. Collectors choose the stamps they want to keep, and return the others with the payment for the stamps they keep. This way, our collectors never buy stamps they don't want! We also customize the service to your own interests in philately. Join our many thousand satisfied collectors!
Is my browser compatible with your website?
Some older browsers may experience problems with some of our website functionalities. We recommend using the latest version of either Chrome, Firefox, Safari, Edge, IE v11 or any other modern browser. Please report any problems to [email protected].