If you do not find the desired information in this area, please see the following sections: About, FAQ.

Shipping

FREE SHIPPING* on orders of $89 or more!
For orders below $89 shipping fees are:
  • Stamps: $1.50
  • Collections and Accessories: $8.90
  • Albums and large size: $13.90
* FREE SHIPPING only available for North America (Canada and the United States).
The above-mentioned fees are for regular mail, other options are available at checkout.

Guarantee

Your satisfaction is essential and guaranteed. For a period of 30 days, we guarantee that every item we sell will give you complete satisfaction; otherwise, you may return it for an exchange or a refund, as long as the item is in like-new condition fit for resale. However, you must return the item at your cost; we do not refund return postal fees. We will refund the full amount of the returned item, less actual shipping fees we paid to send you the item. Your item must also be well-packaged in order to reach us undamaged and in some cases it might be wise to insure its value. We are confident though, that you will be pleased with your shopping experience at Arpin Philately!

Defective or Damaged Products

We are extremely careful with packaging. It is possible, however, that products be damaged during shipping. Please contact us in case of damage, and we will give you the directives for replacing the item.

Taxes

Taxes for Canadian residents only.
  • QC: GST 5% + QST 9.975%
  • ON: HST 13%
  • NB, NS, NL, PE : HST 15%
Other Canadian provinces and territories: GST 5%

Methods of Payment

Online Orders
  • Visa
  • MasterCard
  • AMEX
  • Paypal
  • Check or money order
Orders by phone (1-866-293-2343), fax (1-888-293-1819), email or mail
  • Visa
  • MasterCard
  • AMEX
  • Paypal
  • Check or money order (Canadians and Americans only)
  • Bank draft ($CAN or USD$)
Payment for a selection on approval
  • Online secure payment
  • Visa
  • MasterCard
  • AMEX
  • Paypal
  • Check or money order (Canadians and Americans only)
  • Bank draft ($CAN or USD$)

Privacy

All personal information gathered by Arpin Philately will remain strictly confidential. We will never transmit that information to third parties, even if you choose to cancel your membership.

Coordinates

Email: [email protected]
Phone: 1-866-293-2343
Fax: 1-888-293-1819
Address: C.P. 148 Farnham QC J2N 2R4