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Please review the following sections for additional material: Profile, FAQ.
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| Shipping |
FREE SHIPPING* on purchases of $89 or more!
For orders below $89 shipping fees are:
- Stamps: $1.50
- Collections and Accessories: $8.90
- Albums and large size: $13.90
*Some procucts are not eligible for free shipping and a surcharge may apply depending on your location.
Enjoy your online shopping!
Click here to enter the Products Catalogue.
The above-mentioned fees are for regular mail. However we can make arrangements for express shipping or with your preferred carrier. Please contact us after your online purchase to request special care.
INTERNATIONAL ORDERS
Our automated system currently only allows deliveries in North America. Please contact us for an individual quote.
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| Guarantee |
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Your satisfaction is essential and guaranteed. For a period of 30 days, we guarantee that every item we sell will give you complete satisfaction; otherwise, you may return it for an exchange or a refund, as long as the item is in like-new condition fit for resale. However, you must return the item at your cost; we do not refund return postal fees. We will refund the full amount of the returned item, less actual shipping fees we paid to send you the item. Your item must also be well-packaged in order to reach us undamaged and in some cases it might be wise to insure its value. We are confident though, that you will be pleased with your shopping experience at API!
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| Defective or Damaged Products |
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We are extremely careful with packaging. It is possible, however, that products be damaged during shipping. Please contact us in case of damage, and we will give you the directives for replacing the item.
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| Taxes |
Taxes for Canadian residents only.
QC: GST 5% + QST 9.975%
NB, NL & ON: HST 13%
PE: HST 14%
NS: HST 15%
Other Canadian provinces and territories: GST 5%
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| Methods of Payment |
Online Orders
- Visa
- MasterCard
- AMEX
- Paypal
- Check or money order
Orders by phone, fax, email and mail
- Visa
- MasterCard
- AMEX
- Paypal
- Check or money order (Canadians and Americans only)
- Bank draft ($CAN or USD$)
Payment of an approval
- Online secure payment
- Visa
- MasterCard
- AMEX
- Paypal
- Check or money order (Canadians and Americans only)
- Bank draft ($CAN or USD$)
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| Privacy |
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All personal information gathered by Arpin Philately will remain strictly confidential. We will never transmit that information to third parties, even if you choose to cancel your membership.
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| Contact Us |
Address
A.P.I.
P.O. Box 148
Farnham (Québec) J2N 2R4
Canada
Email Addresses
Information : info@arpinphilately.com
Customer Service : webmaster@arpinphilately.com
Webmaster : webmaster@arpinphilately.com
Website : http://www.arpinphilately.com
Phone (toll free) : 1-866-293-2343
Fax (toll free) : 1-888-293-1819
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